Job Description:

Dave’s Heating and Cooling is looking for an administrative assistant that is a career-oriented person able to handle multiple responsibilities in a busy heating and air conditioning business. Office and/or dispatch experience preferred but will train the right person. Having experience with social media marketing is helpful but not required. Essential skills are excellent verbal and written communication, multi-tasking, quick problem-solving, knowledge of Microsoft Outlook, Excel, QuickBooks, Jobber, and have strong mental and physical organizational skills. The nature of our business requires the candidate to be comfortable in a fast-paced environment and to be able to keep on top of the daily responsibilities. Bilingualism is an asset but not mandatory. Responsibilities include but are not limited to:
*

• Receive incoming calls from customers
• Dispatching service calls to technicians
• Ordering parts
• Following up, scheduling, and managing appointments
• Preparing and submitting work orders, quotes, and invoices
• Processing invoices and payments using jobber
• Help the others in the office and clerical duties
• Day-to-day office tasks
• Corresponding with electronic mail
• Electronic filing and manual filing
• Addressing customer’s concerns.
• The successful candidate will learn over time the industry terminology and other needs through training. Typical hours are Monday to Friday 8 am - 4:30 pm, approximately 42.5 hours per week.

Job Types: Full-time, Permanent

Salary: $18.00-$25.00 per hour

Benefits:

• Casual dress
• Company pension
• Dental care
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• HVAC knowledge: 1 year (preferred)
• Administrative experience: 1 year (required)
• dispatching: 1 year (required)

Administrative Duties:

• Scheduling
• Stocking supplies
• Answering and routing phone calls
• Managing social media
• Greeting visitors

Financial Duties:

• Processing payments

Job Details

Job Requirements