Case Manager - Transitional Support
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Case Manager - Transitional Support

Posted on 28-Nov-2018 by District of Nipissing Social Services Administration Board
Location Nipissing, North Bay

Job Description:


Under the general supervision of the Supervisor of Employment and Client Outcomes, determines initial and on-going client eligibility according to Ontario Works Act & Regulations; develops, implements and monitors an employment case plan in conjunction with each participant; manages an assigned caseload of Ontario Works recipients.

The Ontario Works Case Manager- Transitional Support will have a caseload based heavily on referrals from Ontario Works Case Managers. The Ontario Works Case Manager- Transitional Support will use their knowledge and expertise in the area of mental health counselling to support clients with barriers related to mental health and/or addiction. This position may also perform crisis counselling duties.

Required Education, Skills and Qualifications

  • Completion of a Mental Health and Addictions Diploma;
  • Two years previous experience in Ontario Works Income and Employment support or related field; and/or recent and relevant experience in the field of mental health counselling;
  • Good working knowledge of the Ontario Works Act & Regulations;
  • Experience working with people struggling with mental health and/or addiction related issues;
  • Comprehensive knowledge of client-centered mental health and addictions interventions, practice methods and professional skills;
  • Knowledge of community resources, treatment centres, social service networks and organizations;
  • Sound knowledge of de-escalation techniques and crisis management;
  • Good verbal and written communication skills, motivational skills and conflict resolution skills; excellent customer service skills;
  • Able to identify when an external referral is required to address the client’s needs
  • Proficiency in the use of computers;
  • General knowledge of the full range of programs delivered by DNSSAB including: Ontario Works, Child Care and Social Housing;
  • Must possess valid Ontario Driver’s License and have a vehicle available for use on the job;
  • Respect confidentiality.
Job Details
Job Requirements

Instructions for Applying:

Applicants must submit a current resume with a cover letter to the Human Resources department by email indicating how his/her qualifications meet the requirements specified in the bulletin.

Applications for the above position will be accepted by email up to 4:30 PM, Monday, December 17, 2018.*

Visit - Careers for the email address to apply now.**

DNSSAB is an equal opportunity employer. In accordance with DNSSAB’s Accessibility Policy, accommodations will be provided in all parts of the hiring process. Applicants are encouraged to make their needs known to Human Resources in advance.

We thank all applicants for their interest. An acknowledgement will be sent only to those candidates who will be interviewed.