Crisis Worker
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Crisis Worker

Posted on 26-Mar-2021 by North Bay Regional Health Centre
Location Nipissing, North Bay

Job Description:


*Pay rate, benefits and other terms and conditions are as per the OPSEU 662 Collective Agreement*


 Addiction & Mental Health Worker Diploma required
 Baccalaureate Degree in a health, human or social services discipline an asset
 BCLS and First Aid Certificate required
 Applied Suicide Intervention Skills Training (ASIST) required
 Recent (2 to 3 years) mental health experience in a clinical setting required
 Demonstrated knowledge and specialized training in Mental Health, Crisis Intervention models, Community services, Best Practices in Mental Health required
 Recent or previous experience working with community resources, agencies and other service providers required
 Demonstrated ability to advocate and refer patients to appropriate resources required
 Experience with supporting individuals affected by a variety of crises including loss, violence, abuse, crime and traumatic events required
 Demonstrated experience on applicable crisis management theories, approaches and strategies required
 Understanding of the legal and ethical issues in crisis intervention practice required
 Demonstrated experience with managing aggressive behaviour and superior de-escalation techniques required
 Demonstrated experience with trauma assessment and treatment practices required
 Ability to perform effectively in the crisis field and apply/practice crisis management in a safe and non-threatening environment required
 Experience with suicide assessment and intervention required
 Demonstrated ability to manage and support a 24/7 crisis phone line and service required
 Proven ability to work independently as well as a member of the team
 Advanced Crisis Intervention and Counselling Certificate and/or related certifications an asset
 Canadian Association for Suicide Prevention (CASP) certification an asset
 Must demonstrate commitment to ensure your safety, the safety of fellow workers, patients, volunteers, and visitors
 Must support and contribute to a culture of safety and prevention of adverse health events in this organization
 Good attendance and work record required
 Bilingualism (Advanced level English/French) is requiredAll unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.

Criminal Reference Check including the Vulnerable Sector Check: recent within six (6) months is a requirement

Job Details
Job Requirements

Instructions for Applying:

Interested candidates are asked to submit your resume and cover letter with a copy of this job
posting with completed qualification checked off ✔ beside each qualification you hold.
Please quote File OPSEU MH-21-CW to:


Human Resources
50 College Drive
P.O. Box 2500
North Bay, ON P1B 5A4
Fax: (705) 495-7977

We are an equal opportunity employer. We thank all applicants for their interest.
An acknowledgement will be sent only to those candidates who will be interviewed.

North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the
Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the
recruitment process, please indicate this in your application.