Job Description:

RESPONSIBILITIES INCLUDE BUT NOT LIMITED TOO:

• Administer all night audit functions
• Balance all revenue and settlement accounts nightly
• Ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures
• Maintain files and reset the system for the next day of operations
• Follows up on requests and problems promptly
• Provide excellent customer service to all guests
• Welcome and greet all guests, check in and check out procedures
• Answer guest inquiries and provides assistance in a professional manner
• Answer all incoming phone calls and take reservations
• Check reservations in and out
• Light cleaning of Lobby and Public Areas
• Assist with Breakfast Preparation
• Accurately follows cash handling procedures
• Adhere to all department and Company policies and procedures.
• Ensure guests security by the proper handling of guest room keys and personal information
• Perform any other job related duties as assigned

CANDIDATE REQUIREMENTS:

• Passion for customer service, enthusiastic, detail oriented, computer literate, fast learner.
• Organized and able to work in a fast-paced, multi-task environment
• Proficient using a computer, good knowledge of excel and basic accounting principles
• Excellent communications skills, written and oral
• Works well under pressure in a changing environment.
• Ability to work with minimal supervision.

• Able to stand for an 8 hour shift
• Must be able to work days, evenings, overnights including weekends and holidays
• Must be flexible to work all shifts, 7:00am-3:00pm, 3:00pm-11:00pm, 11:00pm - 7:00am

Job Details

Job Requirements