Manager - Retail
Posted on 21-Jul-2020 by Charmed Aroma
Location Nipissing, North Bay
Charmed Aroma is a global retailer of candles and bath bombs with surprise jewelry inside! Find a ring, necklace, bracelet or earrings inside every product! We are the largest jewelry candle and bath bomb company in Canada and have over 1 million followers on Facebook/Instagram.
We are looking to hire an enthusiastic, sales driven Manager! You will support the Store Manager in the daily activities of the retail staff and be accountable for all store operations. Our ideal candidate will contribute to the overall productivity and profitability through customer service excellence, a consistent brand experience and the ability to build emotional connection, and loyalty, with our Charmed Aroma fans!
· Oversee all store operations including: Sales, visual merchandising, customer service, hiring/training, scheduling, evaluating and coaching of the retail team.
· Supporting the Store Manager in ensuring standards are followed in accordance
· High level of activity, passion and energy, while providing an expert level of product knowledge
· Able to transition customers to alternative fragrances and products
· Demonstrates the ability to assist multiple customers during peak times
· Takes initiative and maintains awareness of store promotions, pricing and special events
· Able to manage a Schedule of 6-12 people
· Minimum 1+ years retail experience in a leadership role
· Must be available to work 40 hrs per week opening/and or closing
· Excellent customer service skills.
· Demonstrates the ability to build relationships through listening, asking questions and relating to the customer
· Strong communication, organization and multi-tasking abilities
· Ability to work a flexible schedule including weekend and night shifts.
This location is in NorthGate Mall. North Bay, ON