Transitional Support Case Manager
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Transitional Support Case Manager

Posted on 26-Mar-2021 by District of Nipissing Social Services Administration Board
Location Nipissing, North Bay

Job Description:

Bulletin D2021-11

Do you aspire to have a fulfilling and challenging career working in the public sector with a locally respected organization? Do you have a background in Social Sciences or related field, with experience in mental health and/or addictions services? Do you have good verbal and written communication skills, and motivational and conflict resolution abilities? Do you have excellent customer service skills, respect confidentiality, and the ability to work effectively in a team environment? At the District of Nipissing Social Services Administration Board (DNSSAB) we are looking for a talented temporary Transitional Support Case Manager to add to our exceptional Social Services team.

This Transitional Support Case Manager (TSCM) position for up to 12 months is physically located in North Bay, and currently provides a combination of remote and in office work. The TSCM is part of a dynamic Ontario Works team that works together to deliver social services and mental health and addictions supports to the citizens and families in the Nipissing District. This position manages a caseload of Ontario Works recipients and develops, implements and monitors an employment case plan in conjunction with each participant. The TSCM will use their knowledge and expertise in the area of mental health and/or addiction to support, coach and guide clients struggling with these barriers. The DNSSAB offers a competitive salary of $54,918.35 per year, a team-oriented work environment, and is committed to ongoing development.


  • Completion of a diploma or degree in a Social Science field;
  • Two years relevant experience within the last 5 years working in a position that directly delivers mental health and / or addiction services to adults struggling with these barriers:
  • Good working knowledge of the Ontario Works Act & Regulations;
  • Experience working with people struggling with mental health and/or addiction related issues;
  • Comprehensive knowledge of client-centred mental health and addictions interventions, and practice methods;
  • In depth knowledge of community resources, treatment centres, social service networks and organizations;
  • Sound knowledge of de-escalation techniques and crisis management;
  • Good verbal and written communication skills, motivational skills and conflict resolution skills; excellent customer service skills;
  • Able to identify when an external referral is required to address the client’s needs
  • Proficiency in the use of computers;
  • General knowledge of the full range of programs delivered by DNSSAB including: Ontario Works, Child Care and Social Housing;
  • Must possess valid Ontario Driver’s License and have a vehicle available for use on the job;
  • Respect confidentiality.

Must be legally eligible to work in Canada.

Criminal Reference Check within three (3) months is a requirement.

Job Details
Job Requirements

Instructions for Applying:

Applications for the above position will only be accepted through the Plum Recruitment Tool up to 4:30 PM, Wednesday April 7th, 2021. Please follow this link to apply now!

You will be required to create a profile and complete an assessment prior to uploading your cover letter and resume. Your profile will allow you to stand out from your fellow applicants for your unique skillset. See how bright your future could be. Come join our team and help make a difference in the lives of the people we serve!

DNSSAB is an equal opportunity employer. In accordance with DNSSAB’s Accessibility Policy, accommodations will be provided in all parts of the hiring process. Applicants are encouraged to make their needs known to Human Resources in advance.

We thank all applicants for their interest. An acknowledgement will be sent only to those candidates who will be interviewed.

Reference ID: D2021-11